“Our previous environment and expense was unpredictable. We needed someone to look at our business and configure a network that was comfortable for our users and efficient. Xpert learned our software quickly and configured it to our new environment. The best part is I know whoever I talk to will know our environment and the answer to our question. We are now more efficient and better prepared to grow.”
Xpert Technologies consulted with LJPR to evaluate their existing technology and recommended upgrades to their infrastructure. LJPR was also looking for consistent IT support with predictable monthly technology costs. With eight servers and 20 workstations, they needed a reliable and cost-effective IT support mechanism to keep their users productive.
With xComplete, LJPR’s network is now more reliable and monitored, so adjustments are made in front of any issues that might arise. Any user issues are addressed immediately, with a program that tracks and documents every call. LJPR also now has a stable, reliable and consistent backup solution for their customer information which they consider the lifeblood of their business.
In addition to the significant cost savings Xpert offered, LJPR has peace of mind knowing that they have specialists watching over their network 24×7. They also now have documentation in place to support any issues that might arise.